1) Important information
This privacy policy informs you about the information we collect from you when you interact with us. By collecting this information, we are the data controller, and by law, we are required to provide you with information about us, why and how we use your data, and your rights regarding your data. We may update this privacy policy from time to time by posting a new version online. You should check this page occasionally to review any changes.
2) Who are we?
We are {NAVN}. Our address is {ADRESSE}.You can contact us by post at the above address, by email at bergstrom@vinmatogreiser.no, or by phone at +47 952 52 510. We are not required to have a Data Protection Officer, so any queries regarding our use of your personal data should be directed to Svein Bergstrøm using the contact details above.
3) How we collect data
When you use our website
When you use our website to browse our products and services and view the information we make available, a variety of cookies are used by us and by third parties.
Booking appointments
When you book an appointment with us online, we will request your full name, email address, postal address, company registration number, and phone number.
Events or seminars
When you book to attend an event or course through us, we will request your full name, email address, address, postal code, date of birth, national ID number, and phone number.
When you submit an enquiry
When you submit an enquiry via our website, chat, phone, or email, we will ask for your name, contact number, and email address.
Surveys
When you choose to complete a survey, we may occasionally ask for your name and email address.
Downloading content
When you download product brochures, white papers or other content, we will ask you for your email address.
4) How we use your data
We use the personal data we collect for the following purposes:
To respond to your enquiry, including providing any requested information about our products and services. We may also send you follow-up emails after your enquiry to ensure we have addressed your interest to your satisfaction.
To deliver our service. Some of our services require your basic personal information to function as expected.
To promote the use of our services to you and share promotional and informational content with you according to your communication preferences. Examples include announcements, newsletters, events, training, and our other services that may be of interest to you.
Promote use of our services to you and share promotional and information content with you in accordance with your communication preferences. Examples are announcements, newsletters, events, training, and our other services which may be of interest to you
Recruitment – If you apply for a position, we will process your information to facilitate the application process. All recruitment-related information will be deleted after the hiring process is complete, unless the candidate has consented to keep the information for a longer period.
To send you information regarding changes to our client terms, privacy policy (including cookie policy), or to comply with legal requirements.
Like many other companies, we use services that allow us to present our offers to our clients and prospective clients through online advertising. There are many ways to do this; the most important for you to understand are targeting and remarketing.
In targeting, we may use your data to help us develop a customer profile. This will (using services from third parties) allow us to place our ads in front of the most relevant customers.In remarketing, we use ad networks to identify when someone who has interacted with our website or one of our ads is online, allowing further advertising to be shown to that user.
5) How long we retain your personal information
Your personal data will be retained for the purposes mentioned above as long as we maintain a meaningful business contact or other engagement, or as may otherwise be required by law. When processing your personal data is no longer necessary for the purposes it was collected, we will securely delete or anonymise the data. For example, we retain enquiry emails for three years, after which they are deleted.
6) Who we share your personal information with
We do not sell, rent, distribute, or make your personal data available to any third party for marketing purposes. However, we may share data with our third-party suppliers when they perform services on our behalf, mainly to operate our services and IT infrastructure.
Examples of our third-party Service Providers are:
Webflow CMS Customer database
Microsoft office and security systems
Our email providers
Our payment providers
Our SMS providers
Quality Security has a privacy agreement with Sanzero Designbyrå, our website and CMS provider. This means they, as a third-party supplier, must comply with their obligations under GDPR.
With your consent, we may also share data with third-party suppliers to deliver and help us track our marketing and advertising content, and to help us monitor success metrics for website conversion. Quality Security will only disclose your personal data without notice if required by law or in good faith that such action is necessary.
7) Lawful basis for processing
Our legal basis for collecting and using the personal data described above will depend on the personal data concerned and the specific context in which we collect it. However, we will normally collect personal data from you only where we have your consent to do so, where we need the personal data to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal data from you.
8) How we keep your personal information secure
Quality Security secures your personal data against unauthorised access, use, or disclosure. We store the personal data you provide on computer servers in a controlled, secure environment, protected against unauthorised access, use, or disclosure.
9) Your rights as a data subject
By law, you may ask us what information we hold about you, and you may request that we correct it if it is inaccurate. If we have requested your consent to process your personal data, you may withdraw this consent at any time.
When you withdraw your consent, we will stop processing your personal data and either delete or anonymise it, unless we have another legal basis to retain the data.
If we are processing your personal data based on consent or to fulfil a contract, you may ask us to provide you with a copy of the information in a machine-readable format so that you can transfer it to another provider.If we are processing your personal data based on consent or legitimate interest, you may request that your data be deleted. You have the right to ask us to stop using your information for a period if you believe we are not doing so lawfully.
Finally, in certain circumstances, you may ask us not to make decisions affecting you using automated processing or profiling. To submit a request regarding your personal data via email, post, or phone, please use the contact information provided in the "Who are we?" section of this policy.
10) Your right to complain
If you have a complaint about our use of your information, we recommend you to contact us directly in the first instance so that we can address your complaint. However, you can also contact The Norwegian Data Protection Authority via their website at https://www.datatilsynet.no/en/ or write to them at:
Datatilsynet
Postboks 458 Sentrum
0105 Oslo Norway
11) Updates to this privacy policy
We review and update this privacy policy regularly as our services and use of personal data evolve. If we wish to use your personal data in a way not previously identified, we will contact you to provide information about this and, if necessary, request your consent.We will update the version number and date of this document each time it is revised. This policy is effective from 14 October 2024. This is version 1.
